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Problems completing orders with charge card payments July 16, 2020

Posted by MIchael Jacobs on 7/16/2020 to Website Operation
Customers Street address information is doubling up causing the processing of their charge cards to be delayed. From the customer side, it will look like your card is being declined. This is not the case. 

We are being notified of your order and then have to manually approve the order and fix your street address. 

Please, do not keep trying to process your card thinking you're doing something wrong. Please call our office and ask for Michael Jacobs, I have work with you to get these transactions fixed in the interim why we talk to our shopping cart provider and get this fixed. The problem seems to have started around 10 AM CST today. 

Our toll-free number is 888-487-5253
Thank you, 
Michael Jacobs

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