Posted by Michael Jacobs on 1/29/2018
to
Website Operation
I learned today a human error using the shipping software January 16, 2018 caused our system to stop E-mail tracking details to customer at the time their orders were being packed for shipping. I have corrected this today, 01/29/2018.
Please note, we update your orders online with tracking details so if you do not get these E-mails you can log back into our website and review all order history online. Tracking history provided by the USPS only goes back as far as the USPS makes these records public.
Thank you,
Jake's